VOICE
Calls, inside your practice workspace.
Voice is a module of ConnectSAW, not another vendor to manage. A call rings with the caller’s chart beside it, a missed call texts the patient back and becomes a task with an owner, and every voicemail lands in the same inbox as texts, encrypted email and fax.
INCOMING CALL
Sarah Mitchell · (203) 555-0178
Next visit Thu 2:00 PM · 1 open request · Thread open beside the call
Calls, texts, voicemail and tasks in one workspace. Sample information.
MADE FOR YOUR EVERYDAY
Less friction.
More room to care.
The chart beside the call
When a patient rings, the team sees who it is and what is already underway (appointments, balances, open requests) before anyone picks up.
Missed calls that follow up
A missed call can text the patient back automatically and open a follow-up task with an owner and a due time. No callback list on paper.
Voicemail in the inbox
Voicemails land in the same workspace as texts and emails, beside the patient’s thread. Nothing lives only on a handset.
A SIMPLER WAY THROUGH
A clear next step.
- 1
Bring your number
Your current practice number works with ConnectSAW Voice, so patients keep dialing exactly what they dial today. We walk through the setup with you.
- 2
Answer with the record
Calls ring on desk phones or at the desktop, with the caller’s details a glance away.
- 3
Close the loop
Missed calls and voicemails become tasks with owners, so every call ends in a next step instead of a note beside the monitor.
PHONES FOR THE FRONT DESK
Hardware that feels
like part of the team.
Desk phones picked for the front desk and shipped ready for ConnectSAW Voice. Unbox, plug in, answer. Both models carry an anti-bacterial housing, made for hands that move between patients.
Snom D810WB
The essential front-desk phone
- 3.4″ color display
- 4 programmable function keys
- Wi-Fi and Bluetooth built in
- 2× Gigabit Ethernet · Power over Ethernet
- Anti-bacterial housing
- Expandable with add-on key modules
Manufacturer warranty included with every phone. Ask us about pricing and availability in your demo.
Talk to us about phonesA FEW GOOD QUESTIONS
The details,
made clear.
Do we keep our phone number?
Yes. Your current practice number works with ConnectSAW Voice, and patients keep dialing the number they already know. We cover the setup steps for your office on the demo.
Does it replace our desk phones?
It works both ways: with internet-connected desk phones at the front desk and as a calling screen on the desktop, so the team can answer wherever they are working.
Is Voice a separate product from the rest of ConnectSAW?
No. Voice is one module of the ConnectSAW workspace, alongside Messages, Encrypted Email, E-Fax, Insurance Verification and Billing & Claims: one login, one bill, and every call, text and fax becomes a task with an owner. Book a demo to see it against your practice’s call flow.
BUILT AROUND YOUR PRACTICE